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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of SARA B

SARA B

March 26, 2025

5  out of  5
rating by SARA B
"Ryan was great, not only very helpful but funny and engaging with me. He really made me feel at ease. Thank you so much for your help."
We responded:
"Thank you, Sara, for sharing your experience! I'm glad to hear that Ryan was not only helpful but also made the process enjoyable for you. It's wonderful to know he made you feel at ease. If you have any more questions or need further assistance, don't hesitate to reach out."
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Ashton Blackburn

March 15, 2025

5  out of  5
rating by Ashton Blackburn
"Matt and Kerry were amazing and helped resolve issues with my claim!! We love them💗"
We responded:
"Thank you, Ashton, for your wonderful review! I'm so happy to hear that Matt and Kerry were able to assist you with your claim. We truly appreciate your kind words and are here for any future needs you may have. Feel free to reach out anytime!"
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FELICIA Cohran

March 5, 2025

5  out of  5
rating by FELICIA Cohran
"Matt Pryor and his team are always so helpful. They are very knowledgeable and willing to find you the best insurance for your needs as well as discounts. Ryan Harnden and Shannon Perencevic are always there to answer my questions and lend a helping hand. Thank you for all you do."
We responded:
"Thank you, Felicia, for your wonderful feedback! I'm glad to know that our team, including Ryan and Shannon, has been able to assist you effectively. It's great to hear that you find our team knowledgeable and helpful in finding the best insurance and discounts for your needs. If you have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!"
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Kassandra Brown

February 27, 2025

5  out of  5
rating by Kassandra Brown
"Absolutely love the whole team at Matt Pryor State Farm! Specifically Ryan, Shannon, Cathy they always take care of me!"
We responded:
"Thank you, Kassandra, for your wonderful feedback! I'm happy to hear that Ryan, Shannon, and Cathy have been taking great care of you. Your satisfaction is our top priority, and we're here to assist with any of your insurance needs. Don't hesitate to reach out if you have any questions or need further assistance."
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Michelle Ridner

November 8, 2024

5  out of  5
rating by Michelle Ridner
"I’ve honestly lost track of how many years I’ve been a client. When I say I’ve never worked with a better agency I cannot express it to a higher degree. They are quick with every request, the most affordable company out there, wonderful customer service, incredibly friendly and knowledgeable.. every thing and more you could ever want from an insurance agency. Every single family I’ve recommended have been blown away after switching! Truly the best of the best!"
We responded:
"Michelle, What a heartwarming five-star review! Thank you for your loyalty throughout the years. My agency recognizes that whether you've been with us for one year or twenty, we must continually earn your trust. We genuinely appreciate you taking the time to share your positive experience with others regarding our insurance agency. I will let my team know that you consider their customer service and expertise to be outstanding! "
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Obces Sion

October 28, 2024

5  out of  5
rating by Obces Sion
"Matt Pryors State Farm insurance team is AMAZING! Ive been with them for almost 20 years. Have never had any issues, only solutions. They can help with ANY issue when it comes to insurance, quickly! Ryan is AWESOME! He is the best to work with. Always there when you need him, the real life "Jake". From cars to homes, these guys/gals are the best. Highly recommend!"
We responded:
"Bryan, First and foremost, Thank You for your loyalty! Your glowing 5 star review made our day! We are committed to tailoring insurance solutions to meet your needs. Ryan will be delighted to hear about your fantastic experience, and as for Jake? He will be thrilled, too."
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Angel R. Galicia

October 18, 2024

5  out of  5
rating by Angel R. Galicia
"Wow, what great attention! Shannon provided us with excellent advice and guidance. Adding a new teenage driver with her car to a policy would be simple. With the help Shannon gave my niece, it was a lesson for me"
We responded:
"Hi Angel, We sincerely appreciate your five-star review! Customer satisfaction is our top priority. I enjoy hearing that our expertise stood out during the car and young driver addition because educating teen drivers is something we are passionate about! Thank you for allowing us to serve you, and I will be sure to pass on your kind words about Shannon's excellent service. "
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Marlena Everett

June 25, 2024

5  out of  5
rating by Marlena Everett
"I was in an emergency situation needing insurance to get my deceased son's stolen car (now recovered) out of impound. It was 4:30 pm on a Friday when I called, and Richard was amazing. He made sure I had the insurance and temporary ID cards needed to tag the car. It had been black tagged and needed to get a decal showing it was fully tagged with insurance. I was able to get my son's car out Saturday morning and saved us a lot of money at the impound lot. By the grace of God, the car was in good condition. I would give 10 stars if possible. Matt has been my insurance provider for 22 years, and his office has always gone above and beyond on meeting my needs."
We responded:
"Marlena, We appreciate your fantastic Google Review! Rick will be thrilled to know he made a difference for you. Having long term relationships with individuals like you and being able to help is what continues to motivate us. It is my pleasure to serve you and your family. Thank you for your loyalty!"
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Judy Duckett

May 3, 2024

5  out of  5
rating by Judy Duckett
"I recently returned to Matt Pryor's State Farm Agency for my home insurance policy. I have been a long, long time customer with them carrying my family's auto insurance, as well. I trust them to take care of all our insurance needs."
We responded:
"Hi Judy, Thank you for letting others know how you feel about my agency! We realize trust is earned. It pleases me you have confidence in our auto and homeowner insurance products and in our ability to deliver knowledgeable recommendations for your needs. We appreciate your loyalty!"
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Tyler Fields

April 16, 2024

5  out of  5
rating by Tyler Fields
"Even though my plan went up exponentially they called me before I had to see it myself and they helped me get more coverage for the same price it went up and was very appreciative of the help they provided."
We responded:
"Tyler, Thank you for letting us know how we were able to help you! Nobody likes surprises, and we are always looking for ways to give you the most value possible. Your business is truly appreciated!"
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Bill VanHoose

April 15, 2024

5  out of  5
rating by Bill VanHoose
"Matt and his team takes care of us. Rick has always went above and beyond in all situations."
We responded:
"Bill, Thank you for taking the time to share with others your experience with our agency! I'll pass along your kind words to Rick which will surely brighten his day. Your business is greatly appreciated, and we will continue to be there for you when you need us."
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Jonathan Carpenter

April 4, 2024

5  out of  5
rating by Jonathan Carpenter
"The people that work here are absolutely the best friendly and helpful in every way I feel like family everytime I call in for anything thank you"
We responded:
"Jonathan, We are grateful for your generous feedback! Your comparison of our service to being treated like family is truly the highest compliment. Thank you for choosing our agency!"
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Harpman1

December 18, 2023

5  out of  5
rating by Harpman1
"All the people at Matt Pryor’s State Farm are the best. Being able to just pick up the phone these day and talk to a person and get stuff done is rare. From Rick, to Kathi they are all professionals!"
We responded:
"Thank you for your kind review! At the core of our customer experience, lies the promise of speaking with a real person every time you call. We believe in providing personalized service to ensure your satisfaction. Thank you for being a customer. We appreciate your business!"
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Andrea Goad

December 18, 2023

5  out of  5
rating by Andrea Goad
"Rick is the best. Thank you"
We responded:
"Hi Andrea, Thank you for the positive feedback on Rick and the customer service he provides. We appreciate you being a customer and trusting us with your insurance needs! "
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Ariel Lee

November 27, 2023

5  out of  5
rating by Ariel Lee
"Matt and his team are VERY HELPFUL! They provide excellent service and have been incredible to work with."
We responded:
"Hi Ariel, Thank you for sharing your positive experience with our insurance agency! It is always our goal to provide excellent customer service. I will share your kind words with the team. It will make their day! Thanks again."
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nicole esparza

November 22, 2023

5  out of  5
rating by nicole esparza
"Friendly customer service, easy set up. Great rates."
We responded:
"Hi Nicole, Thank you for taking the time to write a review! My team enjoys what they do, and it shows in the way they treat customers. I am delighted to hear that setting up your insurance was easy, and who doesn't love great rates? We appreciate your business!"
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Jennifer Elise

November 7, 2023

5  out of  5
rating by Jennifer Elise
"Absolute best service! As a lady with lots of questions and different situations, this group always has the answers and immediately assists me. Grateful for finding excellent service still exists!"
We responded:
"Hi Jennifer, We appreciate you being a customer and trusting my agency with your insurance needs! Answering questions and addressing concerns you have is exactly what we're here for! I will let the team know you value the excellent service they provide. THANK YOU for your business!"
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Tracy Oldham

November 3, 2023

5  out of  5
rating by Tracy Oldham
"Always very quick to respond to any changes I need to make for vehicles and they make it a priority to make sure I understand my coverages. I also appreciate that they are proactive about informing me about things rather than waiting for me to ask first."
We responded:
"Hi Tracy, Thank you so much for taking the time to let us know how we're doing! It is very important to us to keep our customers informed about their options and coverages, review their policies for discounts and let them know what is happening currently in the insurance industry. We appreciate you being a customer all these years!"
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Philip Pizzi

October 30, 2023

5  out of  5
rating by Philip Pizzi
"Matt Pryor State Farm Insurance and the ENTIRE TEAM THERE has been THE BEST INSURANCE to me over time and time again. My issues have always been resolved with the highest level of care and expedience. THANK YOU FOR EVERYTHING YOU ALL HAVE ALWAYS DONE FOR ME AND HELPING GET MY CAR BACK AND FIXED !"
We responded:
"Hi Philip, Thank you for the wonderful review and for sharing your experience! We are so pleased you are happy with the service you received from my agency regarding your car. I appreciate your business! "
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J Robinson

October 23, 2023

5  out of  5
rating by J Robinson
"I’ve been a State Farm client nearly 20 years now. Matt, Ella & Kathi have become dear friends over the years and I’m so very grateful to them for their continued hard work to making sure my kids and I were insured properly & they were there for us when we had a claim. THIS is what having an agent is supposed to be like!"
We responded:
"Thank you for allowing me to be your insurance agent for all these years! We have enjoyed being there for your family. It is important to us you feel good about the coverage and service you receive. I will let Ella and Kathi know you acknowledged their hard work and dedication. Thank you for your loyalty and taking the time to write a review. We appreciate your business!"
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Patti Bickerstaff

October 18, 2023

5  out of  5
rating by Patti Bickerstaff
"My husband and I have been customers of Matt’s for almost 20 years now. Could not ask for better service! All of his team including Ryan and Kathy are awesome!!!"
We responded:
"Patti, Your review means so much to me! I appreciate you and Larry remaining loyal to my agency through the years for your insurance needs. Thank you for taking the time to let others know about your experience. I value your opinion and will let the team know you acknowledged their effort in providing great customer service. "
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Chase Carter

August 17, 2023

5  out of  5
rating by Chase Carter
"My family has worked with Matt and his team for many years. They are very dedicated to their customers and have always provided us with great service!"
We responded:
"Chase, Thank you for the kind words about the team and your satisfaction with the service we have provided to your family through the years. Helping individuals and families with their insurance through the transitions of life is something we strive to do well. Thank you again for the opportunity to serve you. "
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Fallon Brooks

June 19, 2023

5  out of  5
rating by Fallon Brooks
"I have been a client of Matt Pryor for 20 years minus a few years I was in another state. His staff is always so friendly and helpful."
We responded:
"Hi Fallon, You have been with my agency almost from the start. Thank you for your loyalty through the years! It is a pleasure to help you with your insurance. I appreciate you taking the time to let others know about your experience. I will pass along your kind comments to the team. I know it will make their day!"
Profile photo of Kate Story

Kate Story

March 24, 2023

5  out of  5
rating by Kate Story
"Always taken such great care of my family & me! I’ve grown up using this agency from getting my first car in high school, hail damage, buying my first home, to having rental properties — they couldn’t make being insured and covered easier and have always shown me great patience to explain anything I didn’t understand. Highly recommend!!"
We responded:
"Hi Kate, Your kind words mean a lot to me. Serving multigenerational families like yours is one of the best parts of my job! I am so happy to know we have helped make purchasing insurance easy. It's what we aim to do! Thank you for taking the time to give us such a great review. We appreciate your business and will be there for you when you need us. "
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Muscle Bound Movers

March 16, 2023

5  out of  5
rating by Muscle Bound Movers
"I had a really good experience dealing with this agency. Shannon is an insurance specialist that took the time to evaluate my needs in order to give me the best bang for my buck. It's not often that you find agencies that still do it the old fashioned way."
We responded:
"Hi Ben, We are so happy to have you as a customer! Shannon will be pleased to know you feel good about your interaction with her and the value we were able to provide you. It is our goal to deliver personalized service, products and value based on each customer's needs. Thank you taking the time to let us and others know about my agency. We appreciate your business! Contact us whenever you have a question or concern."